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FAQ

Below is a list of frequently asked questions and answers, if there are any other questions you think could be answered on this page please let us know.

What are the school opening times and term dates?

All of our school times and dates are on our About Us page on this website.

Who do I contact if I have a query about my child?

Depending on the nature of the query, your child's class teacher is your first point of reference. You may also contact the Deputy Head, Assistant Head, Learning Mentors or Headteacher if more relevant to your query. Please be aware that before and after school are busy times and staff are more than happy to arrange an appointment.

How do I report my child's absence?

You need to call the school office before 9am on the first morning of your child's illness. The office telephone number is 0121 464 4664. All absences are monitored on a daily basis, you may be contacted and medical evidence may be requested. Please check our Attendance Policy for more detailed information.

What if my child is ill or injured at school?

We have qualified first aid trained staff who will assess your child and you will be contacted if your child needs to be collected.

How do I request unusual absence from school for an important occasion/unusual circumstance?

Please read our Holiday in Term Time Letter for information on this subject and relevant procedures.

Can I take my child on holiday during term time?

Please read our Holiday in Term Time Letter for information on this subject and relevant procedures.

Who do I contact if my child is worried about anything at school?

Depending on the nature of the query, your child's class teacher is your first point of reference. You may also contact the Deputy Head, Assistant Head, Learning Mentors or Headteacher if more relevant to your query. Please be aware that before and after school are busy times and staff are more than happy to arrange an appointment.

What are the admissions procedures for Gilbertstone Primary?

Please contact the school directly if you want your child to attend our Nursery, for any other year group you can contact Birmingham Admissions on 0121 675 0555.

How can I share my views of Gilbertstone Primary School with Ofsted?
 

Parents and carers can give their views of our school at any time of the school year and at the time of a school inspection using an online questionnaire called Parent View.

When our school is notified of its next Ofsted inspection, parents will be invited to give their views about the school to inspectors using the Parent View online facility as this has replaced Ofsteds paper questionnaire. Please register with an email address and a password at the link below.

Once your login has been activated, it only takes a few minutes to complete answers to 12 short questions about aspects such as the quality of teaching, level of homework, etc.

Your views are important in helping inspectors make a decision about our school, and to help us know what is going well and what could be improved.

If you do not have a computer or an email address or if you would like help to use Parent View, please come into school and ask at reception.


 
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